Research topic: Conversation analysis
In the field of research conversation analysis, we study the rules for how people express themselves and interact in various types of conversations.
Some central topics are how participants in a conversation divide the discourse between themselves; how they make sure they understand each other; and how the interpersonal relationship to the conversational partner is developed.
The researcher makes sound or video recordings of natural conversations and writes down (transcribes) what is being said and done. These can be informal conversations between private individuals, or conversations in various work contexts, such as the classroom, the doctor’s office,or a department meeting. We can also study special forms of conversation that have developed within various media, such as TV debates, emergency calls, or chat.
Conversational research is used to understand what language looks like in natural use situations, and how people and institutions deal with each other in practical interaction. It is also used to evaluate how well communication functions in institutions’ verbal contact with the public, and to improve it.